Automated Systems, Inc.

About us

Why us?

Automated Systems, Inc. (ASI) is a one stop computer repair shop, managed IT service provider, and website design marketing agency that is locally owned and operated in Cedar Crest, New Mexico. We have been serving Albuquerque and the East Mountains which includes Cedar Crest, Tijeras, Edgewood, and Moriarty for over 24 years.

We are a professional, affordable, quality information technology solutions provider. We strive to help businesses and individuals by providing extraordinary service and expert repairs using only the highest quality parts available. We can remotely check your computers and systems for any Cybersecurity or Network threats without having to know your password, so you don’t have to tell your existing IT that we are verifying your environment is secure and being maintained with best practice methodologies.

About us

Why us?

Automated Systems, Inc. (ASI) is a one stop computer repair shop, managed IT service provider, and marketing agency that is locally owned and operated in Cedar Crest, New Mexico. We have been serving Albuquerque and the East Mountains which includes Cedar Crest, Tijeras, Edgewood, and Moriarty for over 24 years.

We are a professional, affordable, quality information technology solutions provider. We strive to help businesses and individuals by providing extraordinary service and expert repairs using only the highest quality parts available. We can remotely check your computers and systems for any Cyber security or Network threats without having to know your password, so you don’t have to tell your existing IT that we are verifying your environment is secure and being maintained with best practice methodologies.

Over 24 years of experience

We’ve been around for over 24 years, providing our clients with the highest quality service.

Top technicians

Our technicians are Certified HP Engineers, highly experienced and factory-trained.

Call us during business hours

We’re always available by text or a phone call at

(505) 281-2393. Call us now to get help within an hour or schedule a service.

Schedule a service

Services

Full service
for any brand

We repair, install and provide maintenance services for computers, smart phones, and printers.

Schedule a service

Computers

PC/MAC & phone REPAIR

Broken screen or keyboard? Need more RAM? Did your computer die but you still have family pictures on your hard drives? We can order and replace parts for you, and we can retrieve data on a dead PC!

Call or text 505-281-2393 for quote or schedule a service.

VIRUS REMOVAL

Open an e-mail that looked suspicious? Did your child download a game and now you have ads everywhere? Don't worry, you don't need to buy a brand new computer. We remove virus'. malware, bloatware, and spyware.

Call or text 505-281-2393 for quote or schedule a service.

OPTIMIZE & TUNE UP

Could a snail crawl faster than your computer is loading? Let us help! We clean both inside and outside the computer. The non useful data inside your computer slows it down just as much as those cobwebs forming under your desk.

Call or text 505-281-2393 for quote or schedule a service.

Managed IT Service Provider (MSP)

Essential IT
Advanced Security
Email Management
Network Monitoring
Asset Management
IT Service Management
User Management
Windows Deployment Services
IT Projects
Disaster Recovery & Business Continuity

Call or text 505-281-2393 for quote or schedule a service.

vCIO / vCSO

IT Consulting
Hybrid IT Environments
Virtual Chief Information Officer (vCIO)
Virtual Chief Security Officer (vCSO)

Call or text 505-281-2393 for quote or schedule a service.

Networks, Websites, Training, and more!

Networking

Design
Set up
Maintain
Repair
Security cameras

Call or text 505-281-2393 for quote or schedule a service.

Websites/MARKETING

Host
Design
Maintain
Train
Get Found on Search Engines
Social Media Management
Text Blasts
Call Blasts
Email Blasts
Custom Reports

Call or text 505-281-2393 for quote or schedule a service.

TRAINING/HELP DESK (MAC/PC)

Microsoft 365
Windows 11
Smartphones
Custom Projects

Call or text 505-281-2393 for quote or schedule a service.

3rd Party Assessments

Cybersecurity
Network
Compromised passwords

Call or text 505-281-2393 for quote or schedule a service.

Compliance Plus

Insurance
PCI
HIPAA
(GLBA) FTC Safeguards
State & Local
NIST Cybersecurity Framework
SOC
CMMC
GDPR (International)

Call or text 505-281-2393 for quote or schedule a service.

Gallery

We repair computers, PHONES, & Electronics everyday.

Take a look at our customers' computers that were brought to our workshop.

Reviews

Read our clients' reviews

I hope this card finds you well. I wanted to send you a note to let you know how much I appreciate your help as a contractor with McLeod and NMM. And I also appreciate your friendship over the years. You have taught me some new computer skills which I am thankful for.

Victoria Gonzales

Nancy Carpenter of Automated Systems is our one-stop-shop for all of our IT needs. She keeps our PC and Apple computers running and talking to their printers, makes our Local Area Network work with all of its attached devices. She has acquired and set up a new PC for our son, supplied us with internet service and acquired and setup our modem and router. She even makes my wife's iPhone, Apple watch, and Bluetooth-enabled hearing aids interact with one another. Nancy is always available and will even make house calls when it is necessary. She has kept us going for many years, and I don't like to think of what life would be without her.

Jim Hanlon

Voted Nextdoor 2023 Favorite

Nextdoor 2023 Favorite

Call Nancy with Automated Systems on North 14 - she does all of our computer repair work - reasonable and wonderful -- her business is in the strip mall just north of Prince of Peace Church

Diane Donaghy

Try Nancy at Automated Systems on 14 in Cedar Crest. When my laptop screen broke and needed a new laptop, Nancy transferred my stuff to the new laptop. The Company is located in the same business area as the Duke City Clinic.

Sylvia Day

Automated Systems came out and fixed several issues I was having with my computer. I thought it would take all afternoon but Nancy knew what she was doing and it didn't take her long at all. Excellent. I recommend. No need to take our computer into town and wait 2 weeks for it.

Jay Crane

Excellent service. Nancy knows her stuff, reasonable and very professional. Almost 20 years experience. I recommend her service with 5 stars

Steve Upah

Ditto. I have used Nancy in the past and she knows her stuff. 5 stars also.

Nancy Malone

In reply to COMPUTER HELP NEEDED.

Cedar Crest business Automated Systems 281-2393

Kathleen Kraft

In reply to: does anyone know of someone who can help me understand my computer, hands on?

Nancy Carpenter at ASI in Cedar Crest

Susan Spear

Extremely competent: they can fix just about anything! We turn to them first for everything from screen repair to additional memory to total system recovery. Fair pricing and great service.

Penny F

The owner is very experienced. She was friendly and very helpful. She took time to make sure I understood each process and fixed my problems with ease. I am recommending her to my family and friends!

Lisa Garcia

Positive: Professionalism, Quality, Responsiveness, Value

My computer was taking forever to boot up and my browser would crash constantly. A virus! These guys fixed the problem and I had my laptop back in working condition within 48 hours. And they waived the diagnostic fee, saving me 45 bucks! Well done!

Leeannn Bernzott

We had difficult technical problems, time constraints and other considerations. Thank you Nancy Carpenter, Automated Systems Inc. for your professionalism and truly "White Glove" service! We greatly appreciate it!

Walter English

Nancy is a great resource for our technical age. At 84 the tech world blows my mind. Nancy keeps our computers, printers, tv, and my hearing aids connected. At one time I had to drag equipment into Albuquerque to be serviced. Thank you for your excellent knowledge and service.

Kathy Hanlon

Just a note to let you know that you and your staff are appreciated. Thank you for all of your hard work and dedication to our office.You always go above and beyond. For that and much more, you are appreciated. Thank you!

Victoria Gonzales

Email support@automatedsystemsinc.net

Phone/TEXT 505-281-2393

Contact Us

Get in touch

Email:

support@automatedsystemsinc.net

Phone number:

Address:

12129 State Hwy 14 N, Ste. 12B, Cedar Crest, NM 87008

Have questions?

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